Terms and Conditions of Sale

Terms and Conditions of Sale

1. Introduction

Welcome to our SPC Wall Panels sales website. By accessing and making purchases on this website, you agree to comply with the following terms and conditions, which govern the relationship between the visitor, the customer, and the company responsible for the delivery of products. These terms apply to all transactions made on the site.

2. Definitions

  • Visitor: Any person who accesses the website without making a purchase.
  • Customer: An individual or entity that makes a purchase on the website.
  • Responsible Company: The entity that receives payments through the designated bank account and is responsible for the delivery of purchased products, as well as any legal obligations related to the sale.

3. Delivery and Payment Receiving Company Responsibility

The bank account receiving the payments is the legal entity responsible for delivering the product and managing all post-sale obligations. This Responsible Company commits to ensuring that the products are delivered within the agreed timeframe and in the condition as described at the time of purchase.

4. Relationship between Visitor, Customer, and Responsible Company

  • The Visitor can freely browse the website and view the products offered.
  • The Customer enters into this agreement upon making a purchase. By doing so, they accept these terms and conditions.
  • The Responsible Company is the sole entity with which the Customer has a contractual relationship regarding the delivery of products, management of refunds, and any other responsibilities arising from the transaction.

5. Prices and Payments

All product prices are listed in the local currency and are final at the time of purchase. The Customer is responsible for ensuring the payment method used is valid and authorized. The Responsible Company will charge the corresponding amounts and will be responsible for processing the payments.

6. Shipping and Delivery

The Responsible Company will make every effort to ensure timely delivery of products. Delivery times are estimated and may vary based on the customer's location. In the event of delays or issues with delivery, the Responsible Company agrees to keep the Customer informed and take necessary measures to resolve the situation.

7. Refunds and Returns

If for any reason the product is not delivered within the stipulated time, the Customer is entitled to request a full refund of the amount paid. To process a refund, the Customer must contact the Responsible Company through the customer service channels provided on the website. Refunds will be issued in accordance with the company’s policies and within a reasonable timeframe.

8. Customer Rights

The Customer has the right to receive the purchased product under the agreed conditions. In case of any breach of these terms, the Customer can enforce their rights by contacting the Responsible Company directly.

9. Modifications to the Terms and Conditions

We reserve the right to modify these terms and conditions at any time. Any changes will be posted on the website and will take effect immediately. Customers are encouraged to review these terms regularly.

10. Contact

If you have any questions or need more information about these terms and conditions, you can contact us through the contact form available on the website.